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  1. ELIGIBILITY

You represent that you:

  • Are at least 18 years old or accessing under supervision
  • Have the legal capacity to enter into a binding agreement
  • Will use the Platform in compliance with applicable laws
 
  1. NATURE OF SERVICES

Kuanela Education provides:

  • Online educational programs
  • Skill development courses
  • Training, workshops, and mentorship services

All content is provided for educational and informational purposes only.

We do not guarantee specific outcomes, including but not limited to:

  • Employment
  • Income generation
  • Business success
 
  1. DEFINITIONS
  • “Platform” refers to www.kuanela.com
  • “User” means any individual accessing or purchasing from the Platform
  • “Transaction” means purchase of any product/service
  • “Transaction Amount” means the total amount paid
  • “Payment Instrument” includes UPI, debit/credit cards, net banking, wallets, etc.
 
  1. PAYMENTS
  • All payments must be made using valid Payment Instruments
  • You agree to provide accurate payment information
  • Payments are processed through secure third-party gateways
 

We are not responsible for:

  • Payment failures due to bank issues
  • Unauthorized transactions due to user negligence
 
  1. REFUND & CANCELLATION POLICY
  • All purchases are final unless explicitly stated otherwise
  • Refunds (if applicable) will be processed based on the specific program terms
  • No refunds will be provided for:
    • Change of mind
    • Lack of usage
    • Failure to achieve expected outcomes

Approved refunds (if any) will be processed within 7–10 business days

  1. USER RESPONSIBILITIES

You agree to:

  • Provide accurate and complete information
  • Use the Platform only for lawful purposes
  • Not misuse, copy, or distribute content without permission
 
  1. PROHIBITED ACTIVITIES

You shall not:

  • Use the Platform for fraud or illegal activities
  • Attempt to hack, reverse engineer, or disrupt services
  • Misrepresent identity
  • Use content for commercial purposes without permission
 
  1. INTELLECTUAL PROPERTY

All content on the Platform, including:

  • Courses
  • Videos
  • Materials

Are owned by Kuanela Education and protected by law.

You may not reproduce, distribute, or exploit content without written consent.

  1. LIMITATION OF LIABILITY

Kuanela Education shall not be liable for:

  • Any indirect or consequential damages
  • Loss of income, data, or opportunities
  • User dissatisfaction due to subjective expectations

Your sole remedy is limited to refund eligibility under our policy.

  1. DISCLAIMER
  • Services are provided “as is” without warranties
  • We do not guarantee uninterrupted or error-free access
  • Users are responsible for their own decisions and actions
 
  1. THIRD-PARTY SERVICES

We may use third-party services (payment gateways, tools, etc.)

We are not responsible for:

  • Third-party failures
  • External links or content
 
  1. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of India.

Any disputes shall be:

  • Subject to courts in Mumbai, India
  • Or resolved through arbitration under the Arbitration and Conciliation Act, 1996
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  1. GRIEVANCE REDRESSAL

For any issues related to:

  • Payments
  • Transactions
  • Services

You may contact:

📧 Email: info@kuanela.com
📞 Phone: +918123471108

  1. SECURITY

You are responsible for:

  • Keeping your login credentials secure
  • Not sharing sensitive information

We are not liable for unauthorized access due to user negligence.