This Privacy Policy (“Policy”) describes how Kuanela Education (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you access or use our website www.kuanela.com (“Platform”).

By using the Platform, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and payment details
• Any other information provided during registration or purchase

b. Transaction Information

• Payment details (processed via secure third-party gateways)
• Transaction history
• Order details

c. Technical Information

• IP address
• Device type
• Browser type
• Operating system
• Usage data (pages visited, time spent, etc.)

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and deliver our educational products and services
• Process transactions and payments
• Communicate with you regarding purchases, updates, or support
• Improve our Platform, services, and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

3. PAYMENT INFORMATION

All payments on the Platform are processed through secure third-party payment gateways.

We do not store your full card details or sensitive payment information on our servers.

Your payment data is handled in accordance with the policies of the respective payment providers.

4. SHARING OF INFORMATION

We may share your information with:

• Payment gateway providers for processing transactions
• Service providers assisting in operations (hosting, analytics, communication tools)
• Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

5. DATA SECURITY

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. COOKIES AND TRACKING

We may use cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Remember user preferences

You may choose to disable cookies through your browser settings.

7. DATA RETENTION

We retain your information only for as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

8. USER RIGHTS

You may:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of promotional communications

To exercise these rights, contact us using the details below.

9. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites.

We are not responsible for the privacy practices or content of such external websites.

10. CHILDREN’S PRIVACY

Our services are not directed to children under 18 without parental or guardian consent.

We do not knowingly collect personal information from children without appropriate authorization.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of the Platform constitutes acceptance of the updated Policy.

12. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact:

Kuanela Education
📧 Email: info@kuanela.com
🌐 Website: www.kuanela.com